Online Orders

Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order, access your order history and compile a Wish List. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.


International Orders

Please view our International Ordering and Payment Information.


Order Confirmation

You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total.


Order Status

If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History. To check the status of any other order, call 877.600.CAST (2278) from 8 a.m. - 6:00 p.m. EST, or email us at


Credit Cards

We accept the following methods of payment: Visa, MasterCard, American Express, Discover.

Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships. Your shipping & handling charge will be prorated to the value of the shipment.


Sales Tax

We are required to collect local sales tax in states where maintains a physical presence. A physical presence can be a store, warehouse or contact center. Please visit the Store Locator for a complete list of applicable states.

5% sales tax will be collected for items shipped to Virginia.


Telephone & Fax Orders

Your personal information is always safe with us online. However, if you are still not comfortable making a purchase on our website, you may choose from the following options:

phone 877.600.CAST (2278)
8:00 a.m. - 6:00 p.m. EST
fax Fax  866.866.CAST (2278)